You can change the time zone on your platform and charts by clicking on System, Options, and General Trading. Edit the “Time Zone” drop down and then click on Apply. UTC – Coordinated Universal Time format.Server – Time zone of…
This error usually appears when you have installed an app from the FXCM Apps page, that requires that a specific version of Microsoft Visual C++ be installed on your computer as well, but you already had versions of that program…
To find the Weekend Data options, please follow these instructions: Open up FXCM Trading StationClick on "System" -> "Options"Scroll down to Marketscope 2.0 and look under General Options for a "Weekend Data" optionOr, if in Marketscope, go to "File" ->…
To access the FXCM App Store, navigate to http://www.fxcmapps.com Logging In Click on the “Login” button in the navigation bar. There are two login forms that you can choose from: Blue or Grey Blue Form: Use this form if you have…
In order to set up text message alerts in Trading Station, please follow the steps below: Click on “System” in the top Toolbar of the Trading Station window and press “Options”In the options window, please go down to the “Marketscope…
In order to see the ask chart on Trading Station please follow these steps: Open the chart and timeframe that you would like to see the ask prices for In the top tool bar locate the buttons that say "Bid"…
Saving & Loading Templates To save or load a template please open Marketscope and then follow the steps below: Templates save all the work done on the chart such as lines, shapes, and indicators. Navigate to “Templates in the top…
Layouts save the way that your charts are displayed on the screen: tabs, windows, etc. To save or load a layout please open Marketscope and then follow the steps below: Navigate to File in the top toolbar. Then navigate to…
If you receive the error message "Incorrect username or password" when logging into a live Trading Station account, you may want to check your login details by following these steps: Change the "Connection" field to "REAL" to connect to a…
Many problems can be resolved by uninstalling and reinstalling Trading Station. To uninstall, please follow the follow steps: Backup all necessary files such as indicators, templates, and layouts. If you do not have anything to backup, please proceed to Step…
To enable One Click Trading in the the Trading Station platform, please use these instructions: Please click 'Trading Settings' in the bar located at the top of the platformThis will open the “Trading Settings” window:'Default' Mode will allow you to…
In order to dock charts in Trading Station, please follow the steps below: Click on the tab of the chart you would like to move. Without letting go of the click, begin to drag the chart out of the line…