The margin call policy for FXCM MetaTrader 4 accounts is different from all other FXCM accounts. When a margin call occurs, trades will be closed one by one until "Free Margin" is greater than zero.
We do not offer a Demo version of our VPS offering. Related Questions: Do you offer a VPS?
To see all the symbols on MetaTrader 4: Locate the Market Watch windowRight click within the window.Select "Show All"
For Proxy server issues on Trading Station, please use the below instructions to resolve the issue: Open the Trading Station Desktop platform (do not log in).At the top menu bar, click on File > Proxy SettingsThe FX Settings Window should…
Some accounts are limited in the products that are displayed on the platform, this will depend on the jurisdiction in which your account is established.
MetaTrader 4 allows you to "tile" charts in order to see more than one chart on the same screen. You may tile charts in 3 ways: horizontally, vertically, or by window. Click on "Window" and then choose "Tile Windows", "Tile…
If you receive "No connection", or your charts say "Waiting for update" try logging in with your specific alternative server. Locate the server you normally use from the table below, and manually type in the "Alt. Server Address" in the…
Refer to the original email you received when you signed up for the demo or live accounts. The original email had the specific server name for your demo or live account. For example, If for some reason you cannot…
If you would like to be able to log into your trading account from two different computers at the same time, please download the “Multi-Sessions” request form (see below). Please physically sign and date the form. Once complete, please send…
Yes. You can request to receive daily and monthly statements. To do so, please contact FXCM`s Customer Support. Related Questions: How can I see a report of my trades? How do I make a deposit? How do I save my charts on…
To create stops and limits after you enter a trade, you will need to use our Multiple Stops and Limits Application. Click here to view the trading application. *Please note, with this application, the Stop/Limit levels are not saved on…
To partially close a trade on MT4: Locate the trade you want to partially closeRight click and select “Close Order”In this window, modify the “Volume” you wish to closeClick on the yellow “Close” button to partially close the trade