To confirm if your account is still active, please log onto MyFXCM. If you need help logging in, please click on "Forgot Login/Password" and follow the prompts. Once you have logged in, confirm if your account is Active, Locked or…
Please view the FXCM Contact Information to get in touch with a representative.
To change your email address on file, please log onto MyFXCM with your username and password. Place your cursor over 'My Info' and select 'Profile' Scroll down to 'Contact Information' and select 'Update' Update your email address
To change your base lot size on your account, please contact FXCM`s Customer Support.
To change your address, please log onto MyFXCM with your username and password. Place your cursor over 'My Info' and select 'Profile' Scroll down to 'Contact Information' and select 'Update' Update your address You may be required to upload a…
To submit an LPOA form, please follow these instructions: Log onto MyFXCM with your live account details Hover you cursor over “Account Settings” and select “LPOA form” Once you complete the form, save it to your computer. Then, hover your cursor…
To add your referring broker to your account, please log onto MyFXCM with your username and password. Under the “Account Settings” select “Referring Broker Designation” and complete the prompts to add your referring broker.
Once your trading account is closed, you may not reopen it. To resume trading with FXCM, please submit a new account application. Related Questions: What options do I have to submit a deposit?
To revoke or cancel the Limited Power of Attorney, please follow these instructions: Log onto MyFXCM with your live account details.Hover your cursor over "Account Settings" and select "RLPOA”Follow the prompts to complete Please note that if your account is…
To open an additional account, please log onto MyFXCM with your username and password and complete the following steps: Hover your mouse over 'Account Settings' and select 'Add New Account'. Choose how you would like to add your new account: Under…
To change the base currency of your account, please log onto MyFXCM and complete the following steps: Place your cursor over 'Account Settings' and select 'Add New Account' Choose “Add a New account with different username information” Select your desired…
If you do not have your password, please follow these instructions: Go to MyFXCM Select “Forgot Username/Password” and follow the prompts. Enter your username and select submit. In the window below, enter the email address that you used to set…