There can be a few reasons why the BUY or SELL buttons are greyed out. Check your trade size. Confirm that you have entered at least the minimum trade size for the product. The minimum trade size for FX is…
Once you find the instrument you need, you can view whether you are already subscribed to it or not via the text color in the Symbol List. If black, the symbol is not currently addedIf blue and bolded, the symbol…
To install an indicator to Trading Station that you downloaded from FXCM Apps, please follow these steps: Completely log out of your Trading Station and close the platform. Open the downloaded zip-file and double click on the folder name of the…
You can set up an email alert from Trading Station with these instructions: Open Marketscope 2.0 (Charts -> Open Marketscope 2.0)Select “File” -> “Configure Email”Follow the prompts to set up your Email address to receive alerts Once you receive the Test…
If you received the error message “Cannot connect to fxcorporate.com server,” please diagnose the issue by completing each solution recommendation in the below order: Solution 1:This error message usually occurs when trading is closed. Confirm that trading is open and…
If the connection field is blank, please use the following instructions to add the connections back. Instructions for a Live Account: Click “System” -> select “Login” (to bring up the Login fields) Click “Settings” -> select “New” In the Connection…
Elements of the Accounts Tab: AccountThis is your FXCM Account Number.EquityYour ‘real time’ balance. This is your balance +/- any floating open positions.BalanceThe value of your account without taking into account profits and losses on open positions.Day P/LThe profit and…
You can see your open orders in the “Open Positions” window. If you do not see your "Open Positions" window, click on "View" -> "Open Positions."
To cancel your Entry order, right click on the order in the Orders window and select “Remove”.
Typically, you would receive this message if your internet connection is not strong enough to connect to our servers. It may be best to restart your internet modem. To restart your internet modem, please follow these instructions: Simply unplug the…
Pending/Entry Orders are located in the “Open Orders” window. If you do not see this window, select "View" and left click on the “Orders” option. Orders will be 'waiting' in the Open Orders window until the request price level is reached.
To open a chart within Marketscope 2.0 click “File” -> “Create Chart” and follow the prompts.