Once an account is created, an email will be sent to you titled “FX Trading Account Information” or “FXCM Live Account Details”. In this email, you will receive a Username. Please be sure to check your SPAM or Junk folder…
FXCM does not specialize in tax planning. Given that we are not as knowledgeable as specialized tax advisors and since there are too many subjective variables to consider, we suggest that you contact a certified accountant for further information in…
To update your banking information, please follow these instructions: Log onto MyFXCM with your live account detailsHover your cursor over "My Info" and select "Profile"Scroll down to "Banking Information" and select "Update"
To update your date of birth, please follow these instructions: Log onto MyFXCM with your live account detailsHover your cursor over "My Info" and select "Profile"To the right of "Contact Information," select "Update"Update the "Date of Birth" fields and select "Continue"You…
To update the name on your account, please follow these instructions: Log onto MyFXCM with your account detailsHover your cursor over "My Info" and select "Profile"To the right of "Account Information," select "Update"Fill in the required fields and select "Continue"You must…
Passwords cannot be retrieved for security reasons. However, you can reset your password. Please go to MyFXCM.com and select "Forgot Password". Then, follow the prompts.
If you received the error message “Invalid account,” the username, password or server you entered is incorrect. Make sure you have the right details. This information can be found on the initial email we sent to you with your username. Access…
If you forgot your username or password, please go MyFXCM and select “Forgot Username/Password”. Then, follow the prompts to reset your password. If you are using a platform other than FXCM Trading Station, it is strongly recommended that you log…
If you have two account numbers under the same username, please login with your username, not account number. When placing an order, verify the account number of the account you want to place a trade on in the Account drop…