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Why was my card deposit not instantaneous?

In most cases, credit or debit card deposits made via MyFXCM are instantly credited to your trading account.

If you are experiencing a delay, it could be due to one of the following reasons:

  • Incorrect/Inconsistent information on the deposit details
  • You have exceeded the 20,000 CCY limit for the month

In these cases, please allow up to 1 full business day for your deposit to be reviewed. Should we need any additional information from you, we will contact you via email.

Otherwise, it may just be a delay and you should expect a “Transaction Notification” email to be sent once the funds are deposited into your account.

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