FXCM has staff available to translate documents in many languages. In the instance an in-house translator is not available, you may be asked to provide a certified English translation of submitted documentation.
FXCM will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM for faster processing.
You can edit your email address within MyFXCM.com or you can send an email to [email protected] from the email address listed on your application indicating the new email address you wish to use.
Yes, you may send your documents after you complete the application.
When setting up an account, you may use any phone number that is regularly accessible for you.
Yes. The fax number to send documents is +1 (212) 897 7669. You can also send your documents via email to [email protected]. Related Questions: How do I send in my documents? Can I make a deposit to my account while…
To send in your documentation, please go to MyFXCM. Log in using the information provided to you and click “My Info” Select “Upload Documentation” and follow the prompts to attach your documents. (Please allow 1-3 business days to process) You…
The Government Issued Photo Identification must show: Your name as indicated on your account applicationYour date of birthAnd the Identification must not be expired These steps are taken by FXCM to ensure the validity of the information on the application…
No. We need two separate documents for the identification process. A driver's license may be used as either ID or proof of residence, but not both. Related Questions: What information needs to be on the Proof of Residence? What can…
It takes 1-3 business days to review all submitted documents. If you upload your documents on MyFXCM, you will receive an email confirming that the documents have been received.Otherwise, you will only receive an email after we complete the review.
Yes. We will need a document that shows: Your name and the address you have on your trading agreement. Please submit a signed copy of the lease agreement that shows the terms of the lease. Related Questions: How do I…
You may be asked to submit documents to help us verify the information on your application. We use a variety of systems to confirm the identities of our clients.For items we cannot confirm, we will ask for documents to help…